I need technical help with...
Downloading and using
files in general
1.
From the list, choose which file you wish to download eg:
Good quality jpg for the web
Click the link eg: alphalogojpg.zip
A new page appears.
2.
Read the terms of use
Decide whether you agree or disagree
If you disagree to the terms of use, click 'I disagree'. The
contents page of the Downloads section appears
If you agree to the terms of use, click 'I agree'. A new page
appears.
3.
For Windows:
You should be prompted to 'save this file to disk'
Browse to a location and save. Once the progress reaches 100%
the file will be saved on your hard drive.
If you are not prompted after a few seconds, then download
again.
Click the link called 'Download file again'. If this doesn't
work after a few seconds, right click and choose 'Save target
to disk'.
For Macs:
The file may be downloading behind the browser window
Once the progress reaches 100% the file will have reached
your desktop.
If the file doesn't download after a few seconds, then download
again.
Click the link called 'Download file again'. If this doesn't
work after a few seconds, control click and choose 'Save link
to disk'.
.Pdf
files
These files are fast, widely compatible printable documents.
To open, view and/or print .Pdf files you may need to download
and install the freely distributed and widely used Adobe Acrobat
Reader.
www.adobe.com Get Acrobat
Reader
Tiff,
Jpeg and Gif files
These are all image files, good for different purposes.
To use these files you may need to use different programs.
You can download programs from any shareware website.
www.shareware.com
Get shareware
.Zip
files
These downloads are compressed inside .Zip files for fast
and reliable downloading.
To get the file out you will need to use a program like the
freely available and widely used shareware program Winzip.
www.winzip.com Get Winzip
for Windows
www.aladdinsys.com
Get StuffitExpander for Mac
Files
download but I can't find them
Once the file has finished downloading, you should be able
to find it sitting on your local computer or network in a
place that you chose at step 3 (Windows PCs) or automatically
on your desktop (Macs).
If you can't find it, you might like
to try using Windows Explorer (Windows PCs) or Sherlock (Macs)
to get your system to search for the file name and show you
where it has downloaded to. Open a 'search for a file' program
like the two mentioned and type the name of the file.
Flash
We use Macromedia Flash Player movies on our website mainly
for self-playing presentations best viewed on screen. To play
Flash movies on your computer your browser needs the Flash
plug-in (version 5 minimum, but the latest version would be
best).
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How do I know if I am missing Flash?
You might see a broken jigsaw puzzle piece graphic
on your screen if you don't have Flash installed - much
like this one.
Or you might be asked to 'View plug-in directory'.
Or you might recieve an error message. |
In the majority of cases where we have used Flash (particularly
in our Quick tours), we have provided a non-Flash alternative
so you don't have to install the Flash player. But we think
you'll get a better browsing experience on our site if you
do have Flash.
As well as full information and support pages for Flash,
the plug-in can be downloaded for free directly from the Macromedia
website.
www.macromedia.com
Download
Flash 6 from Macromedia
If you are having unresolved difficulties with our website
which this help section cannot answer, then we would be happy
to help you by email webmaster@alphaph.org
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